Graebel supports hundreds of KinderCare Learning Centers across the US

April 8, 2019

US nationwide service coverage, flexible labour model and logistical expertise required.


The Client

KinderCare Education, (formerly known as Knowledge Universe® – US), the largest provider of early childhood education in the US through its KinderCare Learning Centers and other branded locations.


The Challenge

After the US adopted new safety standards for drop side cribs used by childcare providers, KinderCare Education needed to replace cribs in 1,580 US locations. The company had to make the transition over a seven-month period in those facilities. Most important, accurate assembly of the cribs was critical to ensure child safety.

Project Summary

Over a seven-month period:

> Receive, store and assemble more than 19,000
new cribs

> Logistical coordination of 1,580 KinderCare Learning Centers facilities across the US

> Remove and safely dispose of the obsolete cribs.


The Solution

The unassembled cribs were shipped to local warehouses for assembly and delivery. Nearly 85% of the KinderCare Learning Centers locations were within 50 miles of one of these warehouses.

> We conducted multiple conference calls with the crews and managers to review the assembly instructions and best practice along with delivery and disposal procedures

> We created an assembly instruction video covering the 200+ crib components to ensure consistent installation quality at all facilities

> We confirmed delivery schedules with each of the facilities four weeks in advance,
including those housed on federal sites and large corporate campuses where advance
security clearances for the delivery team was required

> Because they were considered a safety hazard, we removed and permanently disposed
of the old cribs as the new cribs were delivered. We utilized recycling and waste-to-energy
options where available.

> The entire project had a total of 3.8 million specific quality control checkpoints and our deficiency rate was less than 0.0001

“We were able to leverage Graebel’s nationwide service coverage, flexible labor model and logistics expertise to execute a complex project on our timetable with superb results. Their project team was hands-on, knowledgeable and flexible enough to accommodate changing variables.”
– Director of Logistics & Inventory, KinderCare Education

The Results

Thanks to careful planning, thorough training, constant communication and personal
attention from the crews, the project was completed within budget and on time.


Download the Case Study


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